SINGAPORE – Zoom Video Communications has opened a new knowledge center in Singapore, the first in Southeast Asia, announced on Tuesday.
The use of Zoom video conferencing has increased as a large number of people around the world from home due to coronavirus brakes, however, the company has also been criticized for privacy and security issues.
The Singapore Data Center, to which the company’s users in Southeast Asia can connect, brings its total to 18 sites around the world.
The company also plans to hire more workers in Singapore, adding engineers and sales staff, said Abe Smith, Zoom’s director of foreign affairs.
This year, security researchers discovered that Zoom had redirected some calls to its servers in China, even though calls had been made outside China.
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The company said this had taken a position in “extremely limited circumstances” and had removed its knowledge centers in mainland China from an approved list of backups for users outside China.
Zoom’s Smith said the number of users at his loose facility in Singapore had increased 65 times, with a tripling of consumers paying since January.Since March, 400 schools in the city-state have been the platform.
Singapore briefly discontinued teachers’ use of Zoom in April after “very serious incidents” the first week of coronavirus blockage, adding an incident involving obscene photographs that appeared on the screens of a geography class.