Yanmar opens visitor service center in Japan

Yanmar Global CS Co. Ltd. (YGCS), a subsidiary of Yanmar Holdings Co. Ltd. , operations in Yanmar Synergy Square (YSQ), Amagasaki, Hyogo, Japan.

Built as a center of excellence in global visitor service, YSQ will serve as the headquarters of YGCS, a Yanmar Group company founded in April this year. Myanmar’s remote center also moves around the site, incorporating advanced features.

As the call suggests, Yanmar will seek to create synergies by combining the combined wisdom and knowledge of trading partners around the world in one place, or one place, to create new service responses to Yanmar’s global service capabilities.

“YSQ represents each and every detail similar to our service, adding our DNA and spirit, our appointments with our shareholders founded on accepting as true and a new type of service delivered with cutting-edge technologies,” said Kengo Shibata, president of YGCSArray” “I am very happy to create this new way of serving our consumers and stakeholders here at YSQ towards a sustainable future. “

In order to make consumers work seamlessly and achieve their vision of maximizing the price of the customer lifecycle, YSQ will continue to expand and implement service responses to Yanmar’s complex technologies.

· Use remote tracking knowledge research to expect device failures,

· Support box for the service corps of workers with technical information,

· Provide a workplace to respond to visitors’ requests about how systems like SMARTASSIST work.

Earth Guide:

· 1st Ground: Service Exhibition Area: This terrain includes exhibits illustrating Yanmar’s long history and spirit of service. The exhibitions consist of videos and hands-on activities demonstrating Yanmar’s efforts to maximize the lifecycle price of customers’ appliances, as well as the long-term direction of service activities.

· 2nd Floor: Remote Assistance Center: The YSQ center is the remote center. Take a tour to see the actual RSC paintings from the attached presentation room with an explanation of the operations. The center combines the remote functions of SMARTASSIST and Yanmar, as well as complex systems for detailed investigation and data management.

· 3rd Floor: Offices: The domain houses departments that centralize after-sales portion ordering operations, manage portion information, create service documents, and expand and deploy new service equipment for greater efficiency. The center has a flexible design that allows you to execute adjustments to paint styles.

4th floor: living room and function room:

For more information about Yanmar Synergy Square, visit: https://www. yanmar. com/global/synergysquare/

Yanmar Global CS was created in April 2020 from the global visitor service functions of Yanmar Co. , Ltd. YGCS provides the general duty for Yanmar Group’s after-sales service, adding portion sales, stock control and operational knowledge integration. lifecycle by providing high-quality service across all business units. Headquartered in Yanmar Synergy Square, YGCS will use the latest generation and data to deliver new service responses to visitors around the world.

Yanmar was founded in Osaka, Japan, in 1912, and manufactured its first compact and practical diesel engine in 1933. For more information about Yanmar, visit: https://www. yanmar. com/global/

       

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Improved visitor confidence in the wake of the Covid-19 outbreak led to increased demand for equipment and structure facilities in the third quarter of 2020, particularly in China, helping sales of Volvo Construction Equipment (Volvo CE).

Improved visitor confidence in the wake of the Covid-19 outbreak led to increased demand for apparatus and structure installations in Q3 2020, specifically in China, helping Volvo Construction Equipment (Volvo CE) to improve sales, orders and device deliveries period.

While third quarter net sales fell by 2% to 17,619 million Swedish kronor from 17,921 million in the third quarter of 2019, after adjusting currency movements, they increased by 6% in the era. Volvo said. Adjusted operating profit was also slightly reduced to SEK 1,963 million, compared to SEK 2. 18 billion in the corresponding era in 2019. This equates to an operating margin of 11. 1%, compared to 12. 2% a year ago.

Net order receipt in the third quarter increased by 40% compared to the same quarter in 2019. Shipments increased 20% to 19,774 machines in the third quarter, mainly due to higher sales in China.

Most markets recovered well from the effects of the Covid-19 pandemic in the third quarter, with the use of devices at the end of the era at almost 2019 levels. That said, the uncertainty created through the pandemic lost on the European market, which until the end of August 19%.

Market location in North America also fell by 19%, while South America grew by 11%, albeit from very low grades in 2019. an effect on the pandemic, driven through government stimulus measures, resulting in a 22% increase in demand over the period.

“After the sharp slowdown in Covid-19 in the quarter now, we gradually saw structural activity in the peaks markets in the third quarter,” said Melker Jernberg, president of Volvo CE. “Demand was strong in China, the world’s largest market, and here we continue to increase our market share. With the uncertainty of the continued spread of the pandemic, we will continue to focus on controlling charges and prioritizing fitness and protection of our colleagues, consumers and business partners. “

In line with the company’s policy of focusing on primary product groups, Volvo CE sold its Blaw-Knox finishing line in North America in the third quarter and announced that the first deliveries of its all-electric compact machines would begin in the UK, France. Germany in the coming weeks.

During the first nine months of 2020, Volvo CE recorded SEK 60,642 million compared to SEK 68,889 million, a minimum of 12%. In North America, Volvo CE reported SEK 10,206 million, compared to SEK 14,104, a minimum of 27. 6%. In Europe, the decline for the nine-month era was similar to 27%, from SEK 23. 51 billion to SEK 17,154; however, sales increased in Asia, based on its strength in China, from SEK 26 billion last year to SEK 29,117 million by the nine-month era of this year, an increase of 12%.

 

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