Ordering groceries online has its advantages, but that doesn’t mean it’s not completely risk-free. We’ve all suffered unfortunate adjustments at some point, whether it’s apples instead of strawberries, or maybe decaf coffee instead of regular coffee. (unthinkable) coffee.
Read more: Get Up to 5% Cash Back or More on Groceries
That’s precisely the situation Alberta Lynn of New York City found herself in when she ordered a COVID-19 check through grocery delivery service Uber Eats. Since there were no COVID checks at the nearby store, her purchase was replaced with a very different type of check. .
Lynn told Newsweek that she was “quite surprised to see genuine pregnancy control pop up,” instead of the COVID check she originally requested. Newsweek reached out to Uber Eats for comment.
Some meal replacements are logical and logical, but others are much more questionable. Lynn believes this incident is due to Uber’s synthetic intelligence (AI) formula that links one check to another, rather than the delivery driver’s discretion.
“I ordered the Uber Eats COVID check last week before I traveled to make a layover at at-risk family circle members,” Lynn said. “When I first saw the replacement on the app, I assumed the replacement was just a click away from the driver.
“As a software engineer who knows how imperfect AI can be, I wish delivery apps were less reliant on those flawed AI systems and more accepting of their drivers’ judgment. “
In September 2023, Uber announced the launch of a new artificial intelligence assistant and an AI-powered food shopping experience for its customers. At the time, it also announced more paid features and a feature called “Sales Aisle” to display promotions and offers.
The goal of its new AI assistant is to help consumers find the best deals when buying food and tailor them to each person, while speeding up the process.
However, it is not the best and can lead to communication problems like this. Luckily for Lynn, she was able to get a refund for her Uber Eats purchase, due to a mix-up over the replacement item.
After this experience, she spoke about it on TikTok (@alberta. nyc) with the caption: “Uber AI replaced my COVID control with a pregnancy control. “The clip revealed a screenshot of what she originally asked for and what she changed instead.
Since it was posted about her ordeal on June 19, the video has garnered a lot of attention online. It has already registered more than 80,400 views and more than 5,800 likes on TikTok in just a few days.
Lynn uses TikTok to talk about the use of AI-generated systems and how they’re transforming our fashion landscape. However, since posting this clip on Uber Eats, she has been encouraged by the positive reaction she got online.
She told Newsweek, “I’ve noticed some feedback from delivery drivers who have shown that they don’t have a lot of autonomy in delivery apps and that they can’t cancel the replacement without getting confirmation from the user, or they can’t cancel the replacement without getting confirmation from the user. Cancel the replacement anyway. “
In fact, the TikTok video has surprised many other people online and caused many social media users to comment on their own similar experiences. Among the 130 comments on the post, one user wrote, “As an Instacart buyer, I would NEVER allow this to happen. »
Another replied: “The same thing happened to me. “
While one comment says, “Maybe they want to tell you something. “
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Alyce Collins is a journalist for Newsweek Life and Trends in Birmingham, United Kingdom, focusing on interesting and relevant news topics. Since 2019, she has covered a variety of human interest stories, ranging from fitness issues to wellness, fitness, and wellness. Look at trends.
Alyce joined Newsweek in 2023, having worked at United Kingdom news agencies offering articles to various newspapers and magazines. He graduated from York University.
Languages: English.
You can contact Alyce by emailing a. collins@newsweek. com
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