The launch of telemedicine in Singapore Doctor Anywhere as virtual physical care becomes the new norm

A leading company oriented to virtual transformation.

 

Andy Ng, a Singaporean retiree in his 60s, made the decision not to stop at the neighborhood clinic during the circuit breaker, Singapore’s edition of a lock that lasted two months from April 7.

Although medical facilities are one of the few essential facilities that allowed blocking, he made the decision to avoid meandering queues and recharge his diabetes medication through a telehealth application.

“Some mornings, queues may extend to the next two sets of the store. I don’t need to be in any danger and, in fact, I don’t need to wait that long just to get my diabetes medication,” he said, adding that his “The Technophile Daughter, who is about thirty years old, helped him register as a new user on the telehealth platform.

Safe estating regulations may have had a significant effect on sectors such as food and beverage and retail, however, new telemedicine companies are experiencing a boom while patients remain at home to avoid contracting COVID-19.

Singapore-based telemedicine startup Doctor Anywhere is an established player in the emerging telehealth sector. Its founder, CEO and president Wai Mun Lim, formerly an investment manager, was encouraged by the good fortune of telehealth startups Teladoc and MDLive in the United States.

Singapore had no key players in telemedicine a few years earlier. Doctor Anywhere introduced the startup in 2015, one of the pioneers of telemedicine in Singapore.

In addition to caring about individual patients who consult doctors for their non-public fitness needs, Doctor Anywhere runs a corporate partnership program to provide telefitness to company employees, bringing the total number of active users to 1 million.

For many of those who want doctors to physically evaluate them to provide an accurate diagnosis, which is not the case for many number one non-unusual conditions, the scenario has removed barriers to the use of telehealth almost overnight, Lim said.

Approximately nine times more patients have used Doctor Anywhere to get resurgents of medications for their chronic diseases, such as diabetes and high blood pressure, Lim said.

And while the tension of task cuts and mandatory closures wreak havoc, Lim said the platform had noticed more cases of stress-related ailments, such as insomnia.

“Users can video-record a psychologist or authorized counselor confidentially in the privacy of their home, and the possible shame of being noticed at the clinic,” he said. “There are also big savings in time and money with virtual video queries compared to face-to-face queries, which can help reduce the barrier for others who want help. “

The expansion of utilization has slowed slightly, but Lim expects her current speed to continue in the long run. This is a sign that more and more users are incorporating telefitness style into their fitness options, rather than using it as a last hotel due to the pandemic. .

“We are also seeing a very encouraging retention rate for our users, which could possibly mean that they like our concept of providing fitness services,” he added.

But telemedicine is by no means about replacing the face-to-face medical consultation, Lim insists, but Doctor Anywhere will be a complementary tool to improve the provision of fitness services. “In addition to telefitness services, Doctor Anywhere operates 8 island physical PHPCs,” Lim said. We also paint with a panel of physical care providers, specialists and general physician clinics throughout the island.

Known as public physical preparation clinics, PHPCs were created to meet the number one physical care desires of Singaporeans in times of national fitness crisis and are delivered to respond to public fitness emergencies such as the influenza pandemic.

The platform acts as a patient information repository. Therefore, if a patient visits more than one of the platform’s spouse clinics, physicians may know the patient’s physical fitness history and may be offering more accurate diagnoses based on the reported symptoms.

Doctor Anywhere’s project is for the largest technology-powered omnichannel fitness service provider in Southeast Asia. Although the region has noticed that more telemedicine start-ups enter the fold, Lim believes health care is still in a position to be interrupted.

It launched operations in Malaysia in August and will launch in the Philippines “very soon,” Lim said. Its regional is financed through a $27 million Series B investment announced in April this year.

“Many stakeholders still work in silos, offline, largely due to a lack of technology,” he said. “Doctor Anywhere sees this as a challenge as well as an opportunity for us to help connect the system, which can in the end lead to advanced user fitness results. “

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