New global studies suggest that 8 out of ten lers do not intend to return to their same previous behavior once the pandemic ends. In addition, 41% of other people who participated in a global survey expect particularly less, by all means. .
Unsurprisingly, these numbers were higher for ordinary travelers, but there were stark differences between gender, age, and nationality.
Passenger confidence tracking studies conducted in October 2020 for Inmarsat through market research firm Yonder, which surveyed a further 9500 people in 12 countries around the world, all of whom had taken at least one flight in the past 18 months.
The pandemic has obviously replaced passenger behavior; More than 8 in ten passengers (83%) Respondents say their behavior will be replaced, even after the pandemic has passed.
Where you live in the world has determined the impact of Covid-19 on travel: passengers in the Asia-Pacific (APAC) region are more satisfied with airlines’ reaction to Covid-19 than those in Europe.
However, anxiety appears to be highest among Asian passengers, with 58% of respondents in India and 55% in South Korea making plans to reduce consumption in the future.
58% of Singaporeans and 54% of South Koreans say their behaviour towards COVID-19 is very cautious, compared to just 29% in the UK.
There is a big difference in the ranking of passenger trust countries in the study, which ranked countries based on the likelihood of “flying today,” “next month,” “next six months,” etc. , or “until a vaccine is available. “
Hungarians were the most likely to fly today (26%), with citizens of the UK and the US being positive at the moment and in third place, at 16% and 14% respectively.
Inmarsat passenger confidence index by country
Not surprisingly, older people, who have been disproportionately affected by covid-19, are less confident right now.
There is marked between nationalities in the willingness to travel
Inmarsat, the company that conducted the studies, provides mobile satellite communications worldwide. So it’s no surprise that studies have focused on travelers’ long-term technological desires.
By generation, there were two schools of thought. First, other people were looking for a generation that would provide real-time updates to plan and deal with Covid-19 travel restrictions and changes. And second, other people were tech-savvy that enabled contactless systems. The travel process, from contactless payment to remote management, with other passengers and crew.
According to a released statement, the studios asked questions in an effort to recognize passengers’ degrees of confidence in other stages of their adventure and their opinion on the industry’s reaction to the pandemic.
Inmarsat Aviation Chairman Philip Balaam said: “It is up to us to have a deep understanding of today’s passengers and what motivates them, to help our airlines’ consumers stay ahead of the passenger experience. “
Balaam added that the purpose was to notice “the true effect of the virus on passenger habits, equipping the industry with the wisdom to adapt to the conversion of visitors’ desires and, eventually, come back stronger. “
It’s unclear how these studies and people’s attitudes might replace when a vaccine becomes widely available in the general population.