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Decrease in sales
Many argue that sales are the main barometer of the advantages of getting from the economy.If sales decline, does this mean that beneficiaries put a lower price on the economy?It is important to note the effect that Bianchi’s efforts and the Commissioner’s team will have on sales.And COVID has an effect in many ways, smart and bad.
From 2012 to 2017, commissioner sales generally decreased by approximately 20%.Bianchi tested a variety of problems to address this, from visitor service to relationships with local commissioners and assistance for his facilities; collection of products and product availability on shelves.Commissioners added approximately 1,000 pieces of the store’s brand designed to offer less expensive “generic” features and added the YES program, reducing the year’s costs on best-selling brands.daily savings.
Meanwhile, Bianchi and the Commissioner Agency team implemented the new pricing formula that replaced a 15-year formula, where the parts were sold undeniably by the seller, plus an additional five% used for the construction and renovation of stores.The new variable pricing formula allows DeCA to mark charges up or down, generating a benefit that can be used for the amount of taxpayer dollars needed to execute Commissioners, lately around $1.$1 billion according to the year.
Bianchi refused to specify how much profit has been made from economists’ sales to be used for the savings requirement for taxpayers’ money.
But DeCA will still have to keep the overall average visitor savings point imposed through Congress at least at the 23.7% fundamental, relative to civilian grocery stores.
The six-year drop was not reversed at all, however, they slowed the drop in sales, Bianchi said.In 2018 and 2019, sales fell by about 4% compared to about 6 or 8 percent in recent years, he said.In February, commissioners saw their sales increase, before the pandemic.He saw the Commissioner’s personal etiquette products and the YES program take root.
The pandemic then hit and consumers flocked to commissioners in March.On March 13, the Commissioners System recorded higher one-day sales at $34.5 million in the history of the Defense Commissioners Agency.Total sales of commissioners in March increased by 31%.March 2019.
Since then, sales have declined, however, DeCA still sees an overall trend of about 2% for this year compared to last year, he said.”The truth of having to take refuge in the place, eating at home, pictures of the house, makes grocery shopping a more popular position for everyone, as seen on the advertising side,” Bianchi said.In July, there was an overall increase in sales of 2% compared to July 2019, however, 62% of retail outlets exceeded the 2% increase, he said.Other positive signs are higher visitor survey scores, he said.”I see a lot of bright lights telling me things are moving in a positive direction.”
Bianchi believes that many beneficiaries reconnected with the Commissioner during the pandemic, as they thought of it as a safe position to buy, and retail outlets were able to buy more parts than some advertising grocery outlets.possibly would have reinforced other people’s minds that the store has evolved over the more than two years.I’m optimistic about the sales trajectory as we go,” he said.
But COVID has had a negative effect on some buyers, especially retirees and disabled veterans.As some bases have had to return to Charlie’s fitness coverage status, some of those facility managers have been limited to the base for newly eligible retirees and disabled veterans.”Looking at the data, we see that some of the trafficking of retirees and veterans has declined,” Bianchi said.I think it’s because they had difficulty accessing the base for some reason, because [the facility managers] had to narrow the base for fitness and defense reasons.”Some veterans and retirees may also have more fitness vulnerabilities in COVID, and would possibly restrict their visits.
Bianchi must be clear: “The resolution on whether you can get through the Commissioner’s door is not mine.We do not prevent any [authorized buyer] from making your purchases.It depends on the officials of the local facilities for this pandemic.
On January 1, a new organization is eligible to purchase: all VA-related Veterans with disability ratings; Recipients of the Purple Heart; Veterans who are former prisoners of war; and the number one circle of caregiver relatives of eligible veterans under the VA caregiver program.Even with a tricky start, which will come with some locks from installation in January with Iranian and COVID tensions, this newly eligible disabled veterans organization is definitely buying groceries from commissioners, Bianchi said.
By the end of June, those clients had spent approximately $27 million on commissioners.”They don’t come that often, but they buy a lot when they arrive,” he said.The average acquisition for the population of disabled veterans is about $72.compared to the overall average of around $53 consistent with grocery shopping on the trip.”They obviously come and take advantage of the benefits they have made.So we’re delighted,” Bianchi said.
COVID has “revalidated” the need for commissioners and exchanges
COVID tops the list of demanding situations “just because it is constantly evolving …It’s like a moving target,” Bianchi said. I don’t think I’ve imagined the magnitude and scope of what we had to face.”
Bianchi not only oversaw commissioners and military exchanges across the United States, but also around the world.While COVID moved from Asia to Europe and then to the United States, Bianchi said, “You had parts of the world that were very hot.points, and then other portions that were recovering. And that replaced our reaction to each of them, and looking at them is waiting for what’s going to happen and how we’re going to react.”Organizations have evolved a bit like a ‘rhythm battle’ now, ‘ he said.But at first,” just passing your arms around it was a bit like grabbing the tiger’s tail and having to fight it …
“COVID has been relentless and insidious, and it’s unpredictable and all the other words you need to use in vocabulary,” said Bianchi, a retired Navy Rear Admiral.
Meanwhile, COVID’s pandemic has “revalidated” the need for commissioners and exchanges, he said.
At the beginning of the pandemic, senior defense officials recognized commissioners as critical of the facility, “because everyone learned the importance of having food…In many cases it was food and shelter. It was a quality-of-life crisis.”He said. It was especially vital to make sure food reached commissioners in places like South Korea, Italy, Japan and Germany, because those who were there had few other options, he said.
This designation by the Department of Defense meant that commissioners would remain open regardless of a facility’s reputation for fitness coverage, “because superior control learned how vital it was to feed our families,” Bianchi said.The commissioner’s 236 retail outlets remained open during the pandemic, he said, with the exception of multi-day closures at Mitchel Field in New York and Hunter Army Airfield, Georgia, for cleanup due to outbreaks.
The pandemic also reinforced the importance of these long-standing relationships with industry partners, he said.Industry members “organized themselves on our behalf, in a narrow source chain environment, to meet with their leaders and prioritize the army channel as things went off the line.That’s why we were going to be the first online for many orders…
“Having this network of commissioners and exchanges around the world is an insurance policy.Not only do we keep working there, but when there’s a crisis, we can just turn up the dial,” Bianchi said.”It’s not like we have to start, from scratch.We have an operational and operational formula that delivers those benefits every day.»
Its past-established joint buying alliance between the Commissioner and inventory exchange customers has also come into play here.In the first weeks of the response to the pandemic, senior officials in the sale of the Commissioners Agency, the Army and Air Force Exchange Service, the Navy Exchange Service command, the Coast Guard exchange and the Marines exchange were on the phone with suppliers allocating products Bianchi said.Array “make sure everyone has a component of it, so it wasn’t ‘It’s a situation from first to middle,” he said.The purchasing alliance, which was in position long before the pandemic, helped ensure that commissioners and industry around the world received their fair share.
Bianchi established emergency reaction centers for NEXCOM and DeCA before the end of February.”So, before it all reached the peak of fever across the country, we had already mobilized our emergency reaction centers and were already tracking our source chain and were inclined to ask for vital things like water and cleaning products,” he said.
They also implemented conditioning and protection protocols from the beginning, installing plexiglass and social distance panels, requiring masks, thorough cleaning and temperature controls for their workers.This has sent a vital signal to our workers that we care about them.front line every and every day, ” said Bianchi.
These security protocols are also vital for consumers.”We hear from our consumers who are very happy with the disinfection and other measures we have implemented.They definitely feel that buying food in the store and the exchange is safer than outdoors.the door, ” he said.
DeCA managers have also learned other things about their consumers, for example, they need the 2GB Click service in their store, allowing them to order their groceries online and pick them up on the street.the following year, and is now available in six commissioners.This service, where consumers place orders online and collect their groceries across the Commissioner’s sidewalk, was popular during the pandemic and is now available in six commissioners.They are adding service to five other retail outlets this year: Charleston AFB, SCSeptember; Minot AFB, North Dakota and Offutt AFB, Nebraska in October; and Jacksonville Naval Air Station, Florida, in December.Service was scheduled to begin in Fort Polk, Louisiana, this fall, but officials will determine the start date after conducting a hurricane damage assessment.
While many advertising merchants temporarily adapted to the street respond to the pandemic, it is not so simple for DeCA to implement the “overnight” service, Bianchi said, due to the needs and technological changes and travel restrictions of the pandemic.Click 2GB sites to 60 commissioners over the next two years.
NEXCOM also played a number of key roles during the pandemic, such as negotiating with a supplier to temporarily manufacture 550,000 masks to ship to the fleet; 1940s aid systems on approximately 36 bases worldwide; establish a road pickup procedure in some Navy exchanges; Maintain naval lodges and supply more than 40,000 nights of quarantine as a safe harbor; Negotiate with vendors to increase bandwidth capacity on premises, as families had to paint and be informed online at home; Continue to provide thousands of school meals when Department of Defense schools close; supply more than 30,000 food to sailors who were removed from the aircraft carrier Theodore Roosevelt as a component of the recovery procedure, to Guam-based sites and hotels.
Help consumers return
Military activists have praised Bianchi’s paintings for more than 33 months.”Through multiple storms, Acting Director Bianchi led DeCA and NEX toward modernization and better service to visitors,” said Mark Belinsky, retired army lieutenant colonel and recently in service/retired business director of the Association of Military Officers of America.”Improving product quality in commissioners, online orders and sidewalk pickup have helped recharge their reputation and attract visitors.
“We looked to continuous improvement in visitor service with new director William Moore.”
Bianchi said he has learned from his delight at the helm of any of the organizations and will bring him to the Department of Defense as a whole.”I feel lucky to have been the only guy in history who has run both organizations and done so simultaneously.”Bianchi said.
He said that the reaction of The COVID-19 workers of DeCA and NEXCOM “reinforced in my brain the importance of having this biological network of outlets …how they were jointly and temporarily to answer and respond to the call when the crisis hit.
“The fact that we’ve been there to fill in this uninterrupted reaction is not a ballad,” he said.”My respect to all our workers in either organization, what they have done in the last six months and what they continue to do, I can’t.even say.
“I consider them anonymous heroes.”
Karen has covered army families, quality of life and customer problems for more than 30 years, and co-authored a bankruptcy over the media policy of army families in the e-book “A Battle Plan to Support Military Families.”In the past he worked for newspapers in Guam, Norfolk, Jacksonville, Florida and Athens, Georgia.