This never happens in Betis matches.
We all have our weaknesses. The same goes for generation companies.
One of mine is a team called Real Betis. One of the generation corporations is the concept of visitor service.
Let me tell you about the Betis, based in Seville – Andalusia that El Californiano – this is a team that rarely wins anything but the foolish and eternal loyalty of his love.
There are many tactics to watch betis matches, one of them is not my cable provider, Comcast, he fought with Bein Sports, which broadcasts La Liga matches in Spain, I think it would possibly have been a cash consultation.
This left me browsing the Internet to look for alternatives. After all, I desperately needed my solution to see my team lose a little more than he earns. It’s an existential thing.
One option is FuboTV. However, their plans are expensive and, like Comcast, they offer so much that I don’t need to.
I was very happy to locate Fanatiz, who shows not only Spanish football, but also Portugal, Turkey and many other places where I think he would be now.
For $7. 99 a month, I was raised. When European football turned the coronavirus back, Fanatiz prevented me from banging the walls and forced me to rip my Betis shirt, twisting it in a ball and throwing it out of the living room with disgust.
After the European football seasons ended in early summer, I suspended my Fanatiz club for two months. There’s nothing to see there. September 23 will be the restart date.
He’s here. Comes. Nothing happened.
So I connected to Fanatiz, checked my profile and clicked “recover subscription”. He asked me to check if it was Array I was looking to do. What I came up with was an ineffable courtesy. I clicked. There’s no answer. I clicked again. Again, there’s no answer.
These things happen online, don’t they? Not everything works perfectly, there are remedies. Sometimes you wait a few seconds, a few minutes, a few hours.
Or take a look at the browser. Or even 3 other browsers.
After all of the above, nothing.
Then he began the search for help. Too many places, unfortunately, hide visitor service as if he were the uncle in a christening. You don’t need to communicate with him, do you? It’s not all there, it’s not really there at all. Instead, try these FAQs.
After searching the site a lot, I discovered that I could enter my email and challenge and then wait for a response.
The fun quickly came. An instant response.
It was delivered, apparently, not through Fanatiz personally, but through Zendesk.
He said: “Your application has been won and our team is reviewing it. Here are some attractive items that would possibly help you. “
I’ve been on similar articles. The first was: “How can I cancel my subscription?”
Well, no. I was looking to do the opposite, I sought to see Betis play against Real Madrid and be deceived by the referee (which is, in fact, exactly what happened).
Still, the email itself presented a long exposure on how to cancel my subscription, in case I had no trouble clicking on the article.
Please, I just want to pay you back.
I answered politely, suggesting that the email had been helpful. Well, Fanatiz had asked me what idea he had of his answer.
The next day, I tried again. Three browsers, a general failure.
You may simply close the window asking me to check if I wanted to resume my subscription, through urgently the button that said “close”. But can I make the button below, the one that says “check”, work?Maybe not.
Quite a Saturday. Betis’ next game, the following Tuesday, the entire visitor service would have solved my challenge until then.
Not this time.
Every day he had tried, several times, and here we were at stake and nothing.
I went crazy again on site. The Betis was betting on Getafe. We had one to win this one. Well, a little Array (We lost 3-0).
I first tried the method prescribed by Fanatiz, answering my questions in the boxes provided. I won the same answer, providing an article on how to cancel my subscription. This time, I moved the article to the end and felt a great relief.
I’m not alone in my purgatory. 82 other people found this article helpful. 238 other people hadn’t.
I’m alone.
I wasn’t going to give up. Then I discovered another email from Fanatiz’s guest service and wrote, back in despair.
I’ve been waiting. Then I waited again. Then I wondered what else I could do. I also contacted Fanatiz’s media to ask him if he had any ideas. I’ll update it if I hear a word.
Yes, I had an idiot from the first world.
But it’s the Betis, being a Betis fan is being a little crazy and Fanatiz is a streaming service that I love, it gives me what I need. I need to give him what he needs, it’s love.
However, it seems that when something goes wrong, it doesn’t give me anything at all.
I know that Fanatiz, a fast-growing company, does not deserve credit for such an obvious hole in visitor service. I’m sure you have stories of online shopping frustrations much bigger than my unhappy desire to see my team suffer from slingshots and arrows of inevitable disappointment.
However, you might think that when creating such services, it is valuable to ensure that you have the maximum of fundamental elements of visitor service.
Six days after my first desperate request, I nevertheless got an answer: “Hello, on behalf of Fanatiz’s technical department, we have won your application and we will give you a hand so you can reactivate your account. for any inconvenience this might have caused. “
Help in his way, but when can you bet?I didn’t know that.
One way or another, too many generation corporations think they can get away with the bare minimum of visitor service or, of course, with the use of undeniable machines that perceive everything you need, but not really.
He almost made me feel fond of Comcast, with them, at least I know how to get in the way.
Then I knew what was going to happen. Fanatiz’s robots are so sensitive to humans that the site prevents me from seeing more defeats of the Betis.
Once again, Fanatiz would possibly only need to recreate the painful feelings of being a Betis fan in a new sphere.
I looked for one of them to be true. However, a week after my first request, I won an email informing me that the challenge was resolved and that I could nevertheless give money to fanatiz, it was during some other Betis match, contrary to Valencia.
I went to the site. I clicked “confirm”. Nothing happened.
And the Betis finished 2-0.
I will point out to Fanatiz whenever I am allowed to do so, after all, now I can believe that betis will have a winning season and I really need to see that.
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I risked staying in a hotel and I probably wouldn’t come back for a while.
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