These days, we live most of our lives online: school, paintings, bank, doctor’s appointments, groceries, meal delivery, but that means we put massive amounts of non-public data on the Internet that hackers and thieves can steal. At Heritage Bank, your staff works hard to teach customers undeniable precautions to ensure some credit, identity and monetary security.
Internet security experts report that “more than 60% of respondents reported having suffered some form of hacking, fraud or theft of monetary information, [and] hijacking forms, where criminals borrow credit card knowledge from e-commerce sites, on the rise, with 4,818 Internet sites compromised each month. “
“Heritage Bank is committed to educating its consumers and protecting their confidential information,” says Heimer Fernandez, senior vice president of the Bank Secrecy Act. “The bank has invested in qualified personnel and equipment to help identify and prevent identity theft and in the event of an incident, help our customers navigate the stressful and complex notification and mitigation processes. “
Fernandez and his team are constantly learning and researching to stay one step ahead. “Scammers constantly reinvent themselves and force us to do the same,” he admits. is constantly looking for spaces to improve to ensure coverage of non-public customer data at all times. Information about new and existing fraud schemes is posted on our online page to raise awareness of any potential risks. »
Since the COVID-19 epidemic, one of the most unusual scams has been false bills of unemployment benefits. Through a newly developed surveillance process, Fernandez is proud to have returned more than $300,000 to the state issuing company and keeping it out of the thieves’ wallet.
However, other scams abound. ” Romantic scams and the monetary exploitation of the elderly are the main triggers for visitor losses,” Fernandez says. “These other people are occasionally convinced that the culprit is a friend who cares about them; we have noticed an increase in this activity in foreign jurisdictions, especially Nigeria, Ukraine and Romania, although scams have affected domestic mules.
“Mules are other people who move the budget between the accounts of various accounts held in other monetary institutions,” Fernandez continues. “This procedure attempts to minimize written registration of those suspicious transactions until the budget succeeds at the final destination. they are complicit and would possibly be prosecuted for their participation in these scams, they are rarely aware of the situation, others that they are a valid job ».
If a Heritage Bank visitor thinks they’ve been an online victim, it’s to touch it right away. The bank provides its consumers with loose recommendation and credit correction services, adding a detailed list of resources. Because it is a local bank with almost a hundred years of history in and around our community, they work hard for their consumers.
“As one of the leading network banks in the region, Heritage Bank is proud to meet its visitors,” Fernandez says. “Branch staff are constantly striving to expand long-term relationships and strong communication links. This facilitates the unwelcome identity of patterns that may result in a loss to the visitor or bank. »
“Our workers are fully trained to answer all questions about fraud, identity theft, elderly abuse and other types that have an effect on our communities,” Fernandez says. “If further assistance is required, qualified BSA/Fraude staff and an established line of communication with the interested visitor are informed. The ultimate goal is not to leave unanswered questions and make our customers feel comfortable communicating about the spaces of interest. »
Prior to joining Heritage Bank in 2016, Fernández worked for more than 16 years in the monetary field, adding 12 years in security and coverage roles. With its help, Heritage Bank has avoided millions of dollars in losses for businesses and customers.
In 2019, studies show that hackers have exposed more than 164 million non-public records in the states alone Unidos. Si you or a user enjoyed is the victim of a violation, take steps to prevent it, and promptly repair the damage. Tireless security professionals like Heritage Bank’s Heimer Fernandez don’t have to go through alone. By joining forces, you can your money, credits and identity 24/7. For more information, stop by the Heritage Bank online page or close a branch for yourself.
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