(BRIEF) Daimler Truck has reached a significant milestone by connecting more than one million trucks and buses internationally to its virtual platform, marking a pivotal moment in its commitment to vehicle connectivity and virtual innovation. Marcus Claesson, CIO of Daimler Truck, emphasizes the importance of connectivity in improving visitor pricing and logo loyalty. Through the integration of on-board telematics hardware and a global virtual platform for all vehicle logos, Daimler Truck has been able to offer a suite of virtual products aimed at obtaining better fleet availability. protection and productivity. These products, such as remote update features and real-time insights, have demonstrated tangible benefits for visitors, adding fewer shop floor visits and increased efficiency. Looking ahead, Daimler Truck aims to leverage connectivity for zero-emission cars and autonomous vehicles. drive, while frequently focusing on delivering visitor-centric responses and increasing service revenue.
(PRESS RELEASE) LEINFELDEN-ECHTERDINGEN, March 22, 2024 — /EuropaWire/ — The Daimler truck has reached a vital milestone with more than one million trucks and buses connected to a global virtual platform. The achievement of this milestone reflects Daimler Truck’s commitment to vehicle connectivity as the basis for virtual products that improve the availability, protection and productivity of its customers’ fleets and enable the transformation towards sustainable transport.
“Connectivity responses are the cornerstone of innovation and competitive differentiation to win over visitors. With more than one million connected vehicles, we have an integral foundation to expand and scale further and responses that increase visitor pricing and logo loyalty, while also improving our own price chain,” says Marcus Claesson, CIO (Chief Information Officer) of Daimler Truck, achieving this milestone.
Daimler Truck has achieved this by implementing in-vehicle telematics hardware and a global virtual platform across all vehicle brands in recent years. The company has incorporated its robust connectivity platform into all major vehicle models and segments, while adding virtual products. deployed on this platform all over the world.
These virtual products offer ongoing pricing to Daimler Truck consumers and dealers across their fleet and service operations around the world. The programs are presented through responses from the brands Mercedes-Benz Trucks Uptime, Fleetboard or OmniPlus in Europe, Truckconnect in Asia and Detroit Connect in North America.
Daimler Truck’s remote update products reduce the need for workshops by diagnosing and updating cars while they are in the box and when convenient for our consumers. This clearly reduces the need for unscheduled workshops, saving consumers time and money and maintaining their cars. on the road. Two examples: Unplanned workshops have been reduced by more than one part thanks to the early detection of defects by consumers at Mercedes-Benz Trucks Uptime in Europe. And in the U. S. , Daimler Truck North America performed more than 500,000 upgrades remotely last year, reducing the need for consumers to go to shops.
Daimler Truck’s built-in adjoining platform allows consumers to connect to their logistics ecosystem by seamlessly accessing insights and data directly from their cars in real-time, without the need to load more hardware. In addition, Daimler Truck also partners with third parties on the global attachment platform. to enable our consumers to offer a wide diversity of logistics solutions.
Daimler Truck’s virtual products also play a role in the transition to zero-emission vehicles. Today, Daimler Truck offers electronic services for battery-powered trucks, such as diversity prediction, battery health monitoring, preconditioning and effective load management. In the future, connectivity will also play a key role in autonomous driving, with responses for remote assistance and systematic tracking of autonomous trucks on the road.
In all applications, the focus is on the benefit to visitors. At the same time, virtual responses are also a key lever for steadily increasing Daimler Truck’s service revenue. Daimler Truck has a clear ambition to achieve an adjusted return on sales of more than 12 percent in the commercial business until 2030 in a favourable market environment.
“We are very proud of this vital milestone, which is the result of a wonderful team effort. We will continue to invest in our connectivity platform and virtual responses that make our trucks and buses safer, smarter and more efficient, our customers’ businesses. ” says Sanjiv Khurana, Head of Daimler Truck’s Connectivity Services Group.
Behind Daimler Truck’s connectivity platform and virtual product portfolio is a highly motivated team distributed across regional progression centers that works with an agile mindset to deliver products and consumers worldwide. With this combination of a scalable connectivity platform, a compelling virtual product portfolio, and committed global and regional teams, Daimler Truck is well positioned to bring more innovation to its consumers while firmly targeting the next million connected vehicles.
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SOURCE: Daimler Truck AG
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